Cricket Exchange Refund Policy

All deposits made into a Cricket Exchange account are considered final once processed.

However, refunds may be issued in specific situations described below.

9.1 Eligible Refund Situations

Refunds may be considered in the following cases:

• Duplicate payments
• Technical errors during payment processing
• Unauthorized transactions reported promptly

9.2 Refund Request Process

Users must submit refund requests through customer support with the following information:

• Username
• Transaction details
• Payment method used
• Description of the issue

Cricket Exchange will review each request individually.

9.3 Refund Approval

If the refund request is approved, the funds may be returned using the original payment method whenever possible.

Processing time may vary depending on the payment provider.

9.4 Non-Refundable Transactions

Refunds will not be granted for:

• Bets already placed
• Losses incurred through gameplay
• Completed bonus wagering